Btd99 Privacy Policy — Your Data, Our Responsibility
This policy explains how your personal information is collected, used, and protected on the btd99 platform. Safeguarding the privacy of our users in Bangladesh is our highest priority.
Last Updated: January 2026
What Data Do We Collect?
We collect various types of information when you join and use the btd99 platform. This data is gathered solely to provide you with a safer and better experience. No sensitive information is collected without your consent, and all data is stored in accordance with the highest security standards. The categories of information we collect are detailed below.
Account Information
At registration, we collect your name, date of birth, email address, mobile number, and password. National ID or passport details may also be requested for identity verification. This information is used to keep your account secure and prevent fraud.
Device & Browser Information
Your device type, operating system, browser name and version, IP address, and screen resolution are collected automatically. This information helps ensure platform security and detect unusual login activity.
Local Payments & BDT Information
Account numbers used for transactions via bKash, Nagad, Rocket, and other mobile banking channels, along with BDT deposit and withdrawal histories, are stored. Payment information is never shared with third parties for commercial purposes.
Usage Data & Cookies
We track which pages you visit and how long you spend on them, which games or events you participate in, and which buttons you click. Cookies are used to remember your preferences, session details, and language settings so your experience stays seamless every time you log in.
How Is Your Data Used?
Btd99 uses collected data only for specific, legitimate purposes. Our primary goals are to improve your experience on the platform, maintain platform security, and comply with applicable regulations in Bangladesh. We are committed to full transparency and accountability in how your data is used.
- Account Management: Your information is used during registration, login, password recovery, and identity verification to protect your account from unauthorized access.
- Transaction Processing: Payment information is used to verify and process deposit and withdrawal requests. Every transaction is completed through encrypted channels.
- Customer Support: Our support team may access your account and transaction history to understand your issue and resolve it promptly. This access is strictly controlled and fully logged.
- Promotional Communications: If you opt in, we may send you emails or SMS messages about new promotions, rewards, and special offers. You can unsubscribe at any time.
- Fraud Prevention & Security: Analytics are conducted to detect unusual activity and prevent money laundering. This is essential to protecting all legitimate users on the platform.
- Platform Development: We analyze usage patterns to improve the design, speed, and functionality of our website and app — creating a more relevant and seamless experience for users in Bangladesh.
Cookies & Tracking Technologies
Btd99 uses cookies and similar tracking technologies to enhance your experience on the website. Cookies are small data files stored in your browser that retain your preferences and session information. Without these technologies, some key features of the platform may not function correctly.
Essential Cookies
These cookies are essential for maintaining login sessions and security tokens. They are active by default without requiring user consent, as the platform cannot function without them.
Analytics Cookies
These cookies help us understand which pages are visited most and where users spend the most time. All data collected through them is aggregated and anonymized.
Preference Cookies
These cookies remember your language preference, display settings, and other customizations so you always get your preferred experience without having to set it up again each time.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not work properly. btd99 never uses tracking cookies for third-party advertising networks.
Data Storage & Security Measures
Btd99 uses industry-leading security technology to protect your personal and financial data. All data is transmitted via SSL/TLS encryption and stored on servers using AES-256 encryption. Our security team monitors systems around the clock, ready to address any suspicious activity immediately. Regular security audits are conducted to ensure the protection of data belonging to our Bangladeshi users.
Server Security
Data is stored in secure data centers equipped with firewalls, intrusion detection systems, and regular backups. Multiple layers of security are in place to prevent unauthorized access.
Data Retention Period
Data is retained for as long as your account is active and as required to meet legal obligations. Once an account is closed and the applicable retention period has passed, personal data is securely deleted.
Staff Access Controls
Only authorized personnel may access user data, and only for specific, legitimate reasons. Every access is logged and reviewed regularly. This strict access policy ensures the confidentiality of your information.
Data Breach Response
In the event of a data breach, btd99 will promptly notify affected users and take immediate steps to resolve the issue. Our incident response plan is always ready to minimize any potential harm.
Sharing Data with Third Parties
Btd99 does not sell or rent your personal information to any third party for commercial purposes. In certain circumstances, limited data sharing may be necessary, as outlined below. Any such sharing is kept to a minimum and is governed by strict confidentiality agreements. We ensure that all partner parties meet our privacy standards.
- Payment Processor: Financial information necessary to process transactions is shared with mobile banking and other payment gateway providers. These partners follow their own strict security policies and may only use the data for transaction processing purposes.
- Legal Obligations: We may share necessary information with authorities to comply with applicable laws in Bangladesh, court orders, or regulatory directives. In all such cases, we follow a minimum disclosure policy.
- Fraud Prevention Service: Limited data may be analyzed with specialized security services for fraud detection and prevention. This process assesses risk without exposing any personally identifiable information.
- Business Transfers: In the event of a company merger or acquisition, user data may be transferred to the new owner. We will notify all users in advance of any such change.
Outside of the cases listed above, your data will not be transferred to any third party under any circumstances. Should a new type of data sharing ever become necessary, your prior consent will be obtained.
Your Rights Over Your Personal Data
Btd99 believes you should have full control over your personal data. We grant you the rights listed below and are always ready to help you exercise them. To do so, contact our support team and we will process your request within a reasonable timeframe.
Right to Access Your Data
You can request a copy of the personal information we hold about you. We will typically provide a full copy within 30 business days. Your identity will be verified as part of this process.
Right to Rectification
If your profile contains incorrect or outdated information, you can request a correction. Many details can be updated directly from your account settings. Where applicable, changes will be made after verification.
Right to Erasure
After closing your account, you may request that your personal data be deleted. However, certain information may need to be retained for a defined period to meet legal obligations. You will be notified once the deletion process is complete.
Policy Updates & Contact Information
Btd99 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the website and inform registered users via email or SMS. The effective date of the update will be clearly stated at the top of the page. Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly to stay informed.
If you have any questions or concerns about our Privacy Policy, please reach out to our support team. We provide assistance in both Bengali and English for the convenience of our Bangladeshi users. We are committed to resolving any privacy-related issues promptly.
Contact Us
For any privacy-related requests or concerns, please contact us:
Email: support@btd99.ws
Support Center: Visit Help Center
We typically respond to all privacy-related requests within 2–3 business days. For urgent security matters, we aim to respond even sooner.
Play Safe, Enjoy with Peace of Mind
Keep your data safe and enjoy Bangladesh's best online entertainment experience at btd99. Join today and take advantage of a secure, transparent platform.